What the humans think

The LTL Archive

The Most Important Transition for Scaling Businesses 📈

The separation of sales and operations is key to scaling a business. When these two departments are combined, it puts strain on the business owner and limits growth. Learn how to maintain balance while keeping both departments productive without overworking yourself or your team.
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The 5 Reasons People Don't Do What You Want Them Too

The 5 reasons people don’t do what you want them to: lack of communication, training, deadlines, motivation, or a clear path to success. Use this framework to identify and solve problems without attacking the person.
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How Leaders Win - A Lesson in Responsibility

If you’re a small business owner and feel overwhelmed by customer complaints or legal issues, it might be time to reflect on your decisions. Learn how poor management and lack of focus can lead to serious problems, and discover the importance of aligning every decision with your core values to avoid future mishaps.
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